General Questions

What is Nionax Systems?

Nionax Systems is a technology company that specializes in creating professional websites and mobile apps for small businesses. We help local businesses establish their online presence with custom solutions tailored to their needs.

How long does it take to build my website?

Most websites are completed within 30 days. The timeline depends on the complexity of your project and the features you've requested. We'll provide regular updates throughout the development process.

Do you provide hosting and domain services?

Yes! We handle all hosting, domain registration, and technical maintenance. Your website will be fast, secure, and always up-to-date with the latest technology.

Pricing & Billing

What happens during my free month?

During your free month, we'll build your complete website and mobile app. You'll have full access to all features and can test everything before any payment is required. You can cancel anytime during this period.

Can I change my plan later?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle, and we'll prorate any differences in cost.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are processed securely through our payment partners.

Technical Support

What if I need help after my website is live?

We provide ongoing support for all our clients. You can contact us through the dashboard chat, email, or phone for any questions or issues you encounter.

Can I make changes to my website after it's built?

Yes! You can request changes and updates to your website at any time. Minor changes are usually completed within 1-2 business days, while major updates may take longer depending on the scope.

Is my data secure?

Absolutely. We use enterprise-grade security measures including SSL encryption, regular backups, and secure data centers. Your data is protected and never shared with third parties.

Mobile Apps

Do I get a mobile app with my plan?

Yes! Our Growth and Premium plans include a custom mobile app for both iOS and Android. The app will be available in the App Store and Google Play Store.

What features are included in the mobile app?

Your mobile app includes features like online booking, customer management, push notifications, loyalty programs, and integration with your website. The exact features depend on your plan.

Still have questions?

Can't find what you're looking for? Our support team is here to help.